Like you, Global Partners has been closely monitoring, adapting to and responding to COVID-19. Our first priority is the health and safety of our employees, customers and communities.
The COVID-19 pandemic is impacting everyone, including Global Partners LP. Our operations have been deemed essential services because we help people heat their homes, fill up their gas tanks and pick up essential food and provisions. As such, we’re as focused as always on service and the health and safety of our employees, customers and communities.
As the situation continues to evolve, we have been updating and adapting our protocols to ensure that those priorities remain our focus.
Here is a snapshot of how Global Partners is responding to COVID-19 and continuing to serve our customers, guests and communities.
We are open.
Our terminals and almost all of our convenience stores and gas stations continue to operate. In all of our locations, we have implemented social distancing and improved sanitization measures. We will be installing floor decals for customer spacing and Plexiglass guards in all our retail stores. In locations with food service, we have converted to take-out and delivery only to comply with on-site consumption rules.
We’ve implemented contactless cash handling and are providing disposable gloves at all gas pumps. Truck driver lounges, showers, laundries and gaming areas have been temporarily closed.
We are supporting our employees.
All office-based employees are working from home, and we’ve implemented a sick time leave policy for additional support. As our retail employees continue to deliver essential goods and services, we’ve temporarily increased their wages by $2 per hour and provided them with gift cards, of their choice, to help ease their burden at home. We’ve also given store managers one-time bonuses.
We are helping in the response.
Since this all began, Global has been proactively working with the states where we do business to ensure we can get critical fuel to first responders, emergency personnel, and hospitals.
We are here for our communities.
Community and family are at the heart of Global. We have a long history of giving in the communities where we work and live. Our employees volunteer, we make charitable contributions and we support those who live in our communities in as many different ways as we can. During this pandemic, we have increased our efforts. We are making contributions to local organizations and donating meals to families and healthcare workers in communities throughout our network.
For over 75 years, Global Partners LP has focused on community, safety, and delivering essential goods and services to our customers. These values, and the recommendations from the CDC and the WHO, are guiding our response to COVID-19. We recognize this outbreak is impacting daily lives, and the uncertainty is unsettling. We are committed to supporting our communities through this unprecedented time.
To read more about our response to COVID-19, find a March 14, 2020 letter from our CEO, Eric Slifka, here.